Returns

All sales at The Yarn Remedy are final. Here is what that means, what we will always make right, and how to reach us if an order arrives damaged or wrong.

We're a small shop, and every skein matters, to you and to us. To keep our prices fair and our inventory honest, all sales are final, online and in the shop.

If we got it wrong, we fix it

If your order arrives damaged, or we sent the wrong thing, that one's on us. Email us within 7 days at [email protected] and we'll make it right.

Before you order, ask us anything. Weight, fiber content, color matching, dye lots, how much yarn your project actually needs. We'll talk it through with you, and honestly, that's our favorite part of the job.

Picking up in store? Have a look through everything before you head home. Once it leaves the shop, it's yours.

Thanks for shopping small. The Yarn Remedy

Questions before you order?

Email us, message us on social, or stop by the shop. We'd rather help you pick the right yarn the first time than sell you the wrong one.

Email the shop